Gevril Group Watch Repair Marks 15 Years of Service

Expert Watchmaker at Work

by Adrian Herscovici  

Gevril Group Authorized Watch Repair and Service Center

As Gevril Group marks the 15th anniversary of its authorized watch repair and service center, the company is reminding customers — and watch owners everywhere — about the benefits of using its authorized repair shop to service all types and brands of mechanical and quartz watches.

“When you own a fine watch, such as a Fortis from the B-42 series, servicing the movement at regular intervals is the best way to ensure that it lasts a lifetime,” says Gevril Group owner and president, Samuel Friedmann. “A Gevril Group watchmaker will clean, regulate and polish the watch, and return it looking and functioning as if it were almost new to ensure that it provides many more years of reliable service to its owner.”

Watchmaker Repairing Fortis Movement
Watchmaker Repairing Fortis Movement
Click to Enlarge Image

Why Gevril Group Watch Repair?

Gevril Group’s talented team of watchmakers has more than 70 years of combined experience and handles every type of major or minor repair and service, from watch battery, watch band and crystal replacements to complex electronic and mechanical movement repairs, dial refinishing and even custom alterations. The Gevril Group repair center uses genuine OEM parts as supplied by manufacturers, and any work it completes is guaranteed for a full year.

“Fine workmanship and expeditious service are chief concerns to our customers,” says Friedmann. “We want to spare people from having to part with their watches for several weeks while the watches travel to and from Europe for service. Our repair center operates here in the U.S., so turnaround times on most services are much shorter.”

The Official Advantage

In addition to quicker turnaround, servicing watches within the U.S. avoids the dangers and costs associated with international shipping, and customers receive as good -– or better -– service than they would if their watches were sent overseas.

Another important consideration for watch owners is warranty validation. Allowing an unsanctioned watchmaker to work on a watch that is under warranty often voids the balance of the watch’s warranty.

Gevril Group is the official repair center for quite a few of brands, providing authorized watch repair and service for Gevril, GV2, Fortis, Ferragamo, Versace, Versus, Haurex, Rüdiger, Johan Eric, Calibre, Louis Erard, Catorex, JOWISSA, Gattinoni, Just Cavalli, Viceroy, Hush Puppies and Giulio Romano among other brands.

“In the end it’s about customer satisfaction,” Friedmann adds. “The quality of the work performed in our service center is simply top-notch. After 15 successful years, we are confident that we will continue to meet the growing demand for watch maintenance and repair for many years to come.”

Gevril Group Worldwide Agent for Gevril Watches

Gevril GroupGevril Group is the worldwide agent for Gevril Watches. You can email us or call us at 845-425-9882.

Join the conversation! Follow Gevril Group on Facebook, Twitter and LinkedIn. You can also follow Gevril Watches on Facebook and Twitter. Please subscribe to the Gevril Group newsletter and blog.

Gevril Group Customer Service Testimonial

Gevril Mens GV2 2604B Moonphase Luxury Watch“Last year I purchased a Gevril Lexington Moonphase [watch].

“When I received the watch, I was having some health issues so I did not have a chance to look at all the paperwork for a couple of weeks. When I finally had a chance to look at the papers, I realized that the Gevril manual that was enclosed did not include the Lexington Moonphase watch, which utilizes both a quartz movement for the hour and a manual movement for the Moonphase.

“At that point I contacted both [the seller] and Gevril Customer Service to obtain the proper manual. I arranged with Gevril to have a manual mailed to my address in San Diego from [Gevril worldwide headquarters] in Valley Cottage, NY.

“Not only did I receive the proper manual — I also received an e-mail from Michela Bonincontri of Gevril Customer Service asking me if I had received the item, which [she had] sent via express mail.

“When I had a problem setting the Moonphase, something to do with large fingers and a rather small watch crown, Michela was able to take me through the process step by step, since she owned a Lexington, as well. By the way, a really cool watch!!

“With all the problems that people experience with watch companies, it was a nice change to deal with people who really knew what they were doing, understood their customers and actually used their own company’s products.”


Please Subscribe

Subscribe to the Gevril Group newsletter and weekly blog summary.

Also, feel free to comment on this post.