Watch Repair Shop and Customer Service Center

Expert Watchmaker at Work

Gevril Group repairs and restores Fortis, Gevril, GV2, Certus, Eterna, Haemmer, Hanowa, Hector, Haurex, Jean D’Eve, Jowissa, Just Cavalli, Kienzle, Louis Erard , Meccaniche Veloci, Pierre Petit, Porsche Design, Roamer, Roberto Cavalli, Rüdiger, Saint Honoré, Viceroy, Yonger & Bresson and other fine watches.

Our watch repair also stocks a wide variety of watch straps.

Gevril GroupWatchmaking is a highly specialized craft that takes years to master. The best mechanical watches are marvels of complexity and a botched repair can ruin a priceless treasure and void its warranty. That’s why selecting the right watch repair shop is so important.

Gevril Avenue of the Americas Collection 5045AOur Gevril Group watch repair service was created in 2001 to provide customers with unsurpassed, factory-level service for not only every brand we represent, but for nearly all types of watches ever manufactured.

Our watch repair center has four talented technicians on staff with over 70 years of watch repair and maintenance experience among them. Our senior watchmakers are experienced in every type of watch repair, including customization and rebuilding.

We service an extensive range of fine timepieces, including both mechanical and quartz movements, as well as chronographs, pocket watches and special complications.

The brands we fix and maintain include Fortis, Gevril, GV2, Eterna, Certus, Haemmer, Hanowa, Hector H, Haurex, Jean D’Eve, Jowissa, Just Cavalli, Kienzle, Louis Erard, Meccaniche Veloci, Pierre Petit, Porsche Design, Roamer, Roberto Cavalli, Rüdiger, Saint Honoré Paris, Viceroy, Yonger and Bresson and many other watches.

Our technicians are dedicated to meeting the needs of every customer, whether they need a simple battery replacement or the complete re-build of a family heirloom.

Watch repair services include, but are not limited to:

  •  Watch batteries
  •  Watch crystals
  •  Watch bands
  •  Watch cleaning
  •  Watch polishing
  •  Electronic repairs
•  Watch regulating
•  Movement repairs
•  Waterproofing
•  Dial refinishing
•  Custom alterations

Your watch is fully insured while it’s being repaired and we will always provide you with a detailed estimate before we begin repairs. Since watch repair is an exacting and very time consuming procedure, we cannot promise that your watch will be ready overnight, but we’ll do our very best to expedite its repair. Once your watch repair is complete, we’ll return your watch to you via FedEx, and you’ll enjoy a guarantee on our repairs for a full year.

How to Get Started

Please email us at with as much information as possible, including your daytime phone number, to find out whether we can repair your watch.

We’ll usually reply within one business day. One of our representatives will call you if we have further questions. In many cases it’s not possible to provide a firm estimate for a repair until we actually see the watch. Please note that due to our insurance, customers may not drop-off their watches for repair.

We believe that our watch repair shop at Gevril Group provides the best repair alternative available for anyone who owns a fine timepiece. We can service watches from any location within the United States and from certain offshore locations with prior authorization. A fine watch can last a lifetime if it is serviced properly. We look forward to helping you keep your fine timepieces running forever.

Gevril Group is the official watch repair and warranty service center for Fortis watches in the US, Canada and Caribbean.

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